Case Studies
Systematic Client Migration Without Business Disruption
Network provider performance issues affecting 100+ client connections require urgent action
• Business impact: months of field deployments, hardware shipping logistics, coordinated downtime windows, operational disruption
→ Systematic migration using existing routers with remote configuration eliminates hardware costs and field team deployments, achieves 2-5 minute cutover times with zero user complaints
The Desktop Masquerading as a Server That Could Have Derailed an Acquisition
Critical server running on desktop hardware threatens acquisition viability – comprehensive IT infrastructure assessment needed
• Business impact: hidden acquisition costs, security vulnerabilities, operational risks, integration delays
→ Systematic assessment reveals £XXk infrastructure investment requirements, enabling informed acquisition decision-making
Case Study: SME Cybersecurity Partnership Selection | SME Businesses
Enterprise-grade cybersecurity vendors demanding “thousands of pounds minimum” exclude 80% of SME opportunities
• Business impact: MSP revenue limitations, client security gaps, partnership misalignment
→ Systematic 5-criteria evaluation methodology identifies vendor alignment, enabling profitable SME cybersecurity partnerships with modular pricing and technical integration capabilities.
Case Study: Automated BGP Failover | Retail
Multi-site retail network failure threatens business operations across thirteen locations
• Business impact: Point-of-sale system vulnerability, inventory synchronisation risks, customer service disruption, single-point connectivity failure
→ Automated BGP failover network architecture implemented with dual connectivity paths, ensuring zero business disruption during network transitions.
Case Study: Enterprise Service Desk Implementation | SME Growth
Basic ticketing systems threatened SME growth – multiple failed implementations forced business adaptation to software limitations • Business impact: Limited professional service standards, reduced technician efficiency, inability to demonstrate service excellence, competitive disadvantage → Enterprise OTRS service desk implementation delivered systematic accountability, streamlined workflows, enhanced client confidence enabling business growth through technical excellence.
Case Study: SharePoint Sync Recovery | Data Protection
Device migration triggered widespread SharePoint corruption requiring immediate systematic recovery
• Business impact: Critical supplier contracts corrupted, finance documentation compromised, business operations threatened
→ Complete data recovery achieved through systematic backup architecture with 100% critical document restoration.