Case Studies
Case Study: LTE Network Troubleshooting | Network Provider Blocking Crisis
Network provider randomly blocking LTE routers threatened critical business operations across multiple client sites • Business impact: systematic connectivity failures, business continuity risks, unpredictable network outages, traditional diagnostics ineffective → systematic diagnostic methodology with provider coordination restored 99.8% uptime and eliminated extended downtime periods
Case Study: Network Investigation | Global BPM
Weekend network outage threatens global operations – urgent fault investigation required • Business impact: Complete operational shutdown, client service delivery at risk, weekend staffing constraints, potential infrastructure changes → Comprehensive monitoring analysis proves network integrity within 3 hours, redirecting focus to actual fault location and enabling rapid resolution.
Case Study: BGP Routing Investigation | Retail
Critical fibre break threatens e-commerce revenue – BGP routing asymmetry discovered during failover investigation
• Business impact: 19-hour outage, backup infrastructure bottlenecks, packet loss affecting transaction processing, revenue-critical operations at risk
→ Comprehensive BGP analysis eliminates routing asymmetry, prevents wireless circuit saturation, achieves zero packet loss under 300Mbps load testing.
Case Study: Emergency Data Protection Prevents Disciplinary Hearing Crisis | Logistics
HR disciplinary hearing threatened by potential evidence destruction – complete Office 365 backup needed within hours
• Business impact: Critical disciplinary hearing at risk, potential evidence tampering by the employee, legal compliance concerns, no existing backup infrastructure for remote user data
→ Emergency Office 365 backup solution deployed in 20 minutes, securing all user emails, OneDrive, SharePoint data before potential evidence tampering.
Case Study: Azure Cloud Storage Optimisation | Specialised Logistics
Logistics company trapped in escalating Azure storage costs – annual spend hit £6,300 with no backup protection • Business impact: Critical SharePoint data unprotected, fragmented infrastructure, unpredictable monthly costs → 30TB managed solution deployed, £2,500 annual savings, 24-month ROI
Case Study: Network Consolidation Delivers 50% Cost Reduction | Financial Services
Network instability was costing a financial services firm enterprise-level money without enterprise-quality results
• Business impact: Frequent outages damaged client trust whilst multiple providers delivered overlapping services with hidden costs and no transparency
→ Comprehensive network re-architecture and consolidation delivered 50% cost reduction, 70% fewer support tickets, and above-SLA uptime through single-provider accountability.