- Paying premium prices for basic connectivity that frequently underperformed
- Support calls that went nowhere, leaving clinical staff to work around IT problems
- Infrastructure upgrade quotes so inflated, they simply couldn’t justify the expense
- And perhaps most frustrating—feeling completely trapped by their existing contract
Getting fair value shouldn’t be revolutionary
We’re projecting around a 50% reduction in their connectivity costs—not through cutting corners, but by removing the markup they were paying for nothing. That saving gives them room to actually improve things: reliable connectivity, proper support, and IT that works without drama.
It’s refreshing to work in healthcare again. The technical requirements aren’t particularly exotic—good connectivity, responsive support, sensible pricing. But when you’ve been getting none of those, even basic competence feels transformative.
Why we enjoy working with healthcare clients
Healthcare organisations know what they need: reliable systems, responsive support, and fair pricing. They’re not looking for the latest technological gimmicks—they want IT that works consistently so they can focus on patient care.
It’s been ten years since we last worked in the healthcare space, and this partnership has reminded us why we found it so rewarding. When you solve genuine problems rather than create artificial ones, everyone benefits.
Sometimes simple solutions work best
Fair pricing, reliable service, and support that actually helps—it shouldn’t be remarkable, but apparently it is.
We’re pleased to be working in healthcare again, and looking forward to more partnerships built on getting the basics right.
If your healthcare organisation is paying over the odds for underperforming IT support, let’s discuss what fair value looks like for your specific requirements.
