A SIM that is technically online isn’t necessarily reliable. Here’s how deploying real-time LTE signal telemetry — signal-to-noise ratio, RSSI, and trend data — is changing how we manage backup and primary LTE connectivity for client sites.
Proactive Support
What Is the Team Working On Right Now?
The honest answer to “what is the team working on?” used to depend on who you asked. Here’s how structured operational visibility — connecting projects, tickets, and alerts in real time — changes what a managed IT team can actually deliver.
When Your Vendor Upgrades on Their Schedule, Not Yours
Cloud-hosted security vendors upgrade on their own schedule — your configuration doesn’t always survive the transition. A Fortinet EMS incident this week shows what proactive managed security monitoring looks like when it matters most.
When 600 Addresses Isn’t Enough: Building a Smarter Threat Feed
How do you manage firewall threat intelligence when your block lists outgrow the firewall’s limits? Si Futures built a dynamic threat feed to replace static Fortinet address groups — cutting overhead and scaling without limit.
Who Is Checking the AI’s Work?
AI can write code faster than any developer. The question is whether anyone is checking what it actually produced — and whether it is secure, not just functional. Si Futures ran penetration tests against their own services to find out.
SQL Server Upgrade: Three Risks Resolved in a Regulated Environment
SQL Server 2016 at end of support in a regulated SA financial services environment
• Business impact: audit exposure, absent security patches, 1.5TB storage accumulation
→ Upgraded to current SQL version; performance validated; downstream compatibility resolved in 15 minutes; automated weekly storage cleanup established
The Email Authentication Gap Most Businesses Don’t Know They Have
Most businesses only discover an email authentication problem when something breaks. This post explains how SPF, DKIM and DMARC determine whether your email is trusted — and why getting them right is as much a security decision as a deliverability one.
The 6am Call: Why Verification Is Your Most Important Security Control
What happens when the 6am standby call sounds completely legitimate — but something still feels wrong? Nicholas Broderick on the verification process that protects MSP engineers and clients when AI voice cloning makes impersonation almost indistinguishable from the real thing.
Your Microsoft 365 Audit Logs Are Harder to Use Than You Think
Microsoft 365 audit logs retain 180 days of activity — but the compliance portal wasn’t built for serious investigations. Rudie de Vries explains the retention ceiling, bulk extraction via PowerShell, and what happens when the clock runs out mid-investigation.
