SME Focus

When a Personal Device Becomes a Business Risk

A personal device signs into a work email account. That device is already compromised. Before the morning is out, spoofed payment requests have gone to suppliers with changed banking details. This piece examines how personal device security sits outside the perimeter most SMEs actively protect — and what rapid account compromise detection looks like when it works.

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NPS 87: What a 10-Point Jump Says About Partnership Quality

NPS measures something difficult to fake: whether clients would recommend you to someone they know. Our jump from 77 to 87 didn’t come from new products or certifications—it came from small things done well, repeatedly, by people who take ownership of outcomes. Partnership quality isn’t a strategy you implement; it’s a culture you build through thousands of decisions.

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