• Business impact: IT budget blown for 3 years, other technology projects cancelled, management questioning all vendor relationships
→ Hybrid architecture combining MPLS and broadband reduced costs by 35% while improving performance. Fixed monthly pricing with annual reviews preventing future budget shocks.
Teasers – Connectivity
Network performance monitoring limited to “is it up or down,” making capacity planning impossible
• Business impact: Surprise bandwidth exhaustion during product launches, video conferences failing during client presentations, IT budget requests rejected due to lack of data
→ Real-time dashboards showing application performance and usage trends enable proactive capacity planning. Business growth is no longer constrained by network guesswork.
Daily internet outages lasting 2-4 minutes, affecting financial data feeds resulting in trading losses
• Business impact: Traders using personal hotspots for data feeds, monthly targets missed, estimated £16,500 weekly opportunity loss from interrupted feeds
→ Hybrid WAN redesign with carrier diversity eliminated outages completely. Team productivity increased by 25% and parent company confidence restored.
Primary internet line failed during month-end financial close, with “backup” connection that had never been tested
• Business impact: Accounting team unable to access cloud ERP for 8 hours, month-end reporting delayed by 3 days, CFO explaining delays to board and auditors
→ Dual-carrier setup with quarterly failover testing and automatic switching. Month-end processing now continues seamlessly regardless of line failures, with finance team confidence restored.
